Original V5 Plus issues
I've had multiple issues with this camera so far. I am at the point of purchasing a different brand all together. I am on my second camera (warranty replacement). As the first one took a crap after 5 months. The second issue, it stayed on the boot up screen. The third issue, it was stuck in a boot up loop. The new issues are, the rear camera doesn't work properly in the cold weather. Main camera constantly resets to factory settings. Parking mode feature no longer works. Any small bump in the road causes the camera to power off and restart. No changes have been made to the power source (Rexing smart hardwire kit). The micro sd card is still the same from day one (Kingston Canvas Go Plus 256 GB SD card). I am sure there is a solution to the problem, other than a firmware update. Since the camera has been discontinued I cant access a firmware update. Any advice would be great. Thank you
UPDATE as of 6/6/24. Since the firmware update the interior and rear cameras no longer record. the wifi doesn't work. Now the boot up screen indicates V5C insteaed of what I purchased from Best Buy in 2021.
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I just went through a similar issue tonight with my dash cam. It says “V5 Plus" near the serial number and was purchased November 2022. My cam looks like the V5C Plus, i think? Photo that matches mine below. Seems like mine must be outdated version and doesn't work well with updates listed for V5C or V5C Plus, or those updates are just garbage.
After trying firmware updates for both models above, the screen would go black while updating. The updates actually went through but then neither cabin nor rear camera would work after. I was only able to use the front facing camera, regardless of which resolution setting selected. After doing more digging, I randomly came across firmware option for a V5(T50). I couldn't find an exact picture of this model. I figured it was worth a random shot.
Using this update actually helped set the camera back to normal, besides one of the wifi options that I can't remember, maybe auto? Everything is running smoothly now. All three cameras and the wifi feature is working. Going to leave information below in hopes that it helps somebody else.
V5 (V5C?) Plus Original Firmware: T50-1080P-20220513-V1.0
Firmware update fix after trying two others: T50-1080P-20230307-V1.0 (Rexing link below)
Download firmware file to SD card root. Turn on camera after putting in SD card.
If screen goes black during update: Wait a couple of minutes, then unplug camera and remove SD card. Reinsert SD card and power up camera. Be sure to format the card before turning it off again.
Rexing firmware link: https://www.rexingusa.com/support/firmware/rexing-v5t50-firmware
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