Problem reading videos less than 3 minutes/1 minute
Depends on the setting in your camera, it seems like any media player including Rexing's GPS logger has a hard time reading any videos that are less than the 3 minutes/1 minute. I would think people still want the videos at the end. Please fix it in the next firmware update.
The dash cam battery may dead, please contact us at email@example.com we can help.0
It's V1P Pro and it has capacitors so no batteries. Are the capacitors dead? It's also brand new as I just bought it.0
The V1P uses a supercapacitor and we would need to try using a different sd card to see if that helps with this issue.
Please email firstname.lastname@example.org so we can do some more troubleshooting if the new sd card doesn't resolve this issue.
In your email, please list the steps you have already taken to help us minimize resolution time.0
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