When connecting my Rexing V3 to the app via wifi I can't view recordings, In the beginning it worked then it stopped i tried a few different things to get it to work, at one point I realized that when there's less memory used on the SD card it will work and as soon as there's more recordings it will not work, so I tried different size cards and the 32gb card works but 64gb and higher it won't, did anyone else have this experience?
Thank you for contacting Rexing.
Please try turning off your cellular data (iPhone) or Mobile data (Android) and then try connecting back to the wifi/ app. If you are still having an issue, follow the troubleshooting steps provided here: https://www.rexingusa.com/rexing-connect-app-troubleshooting-guide/
Our customer support team is also available to help by emailing email@example.com
I have tried with mobile data on and off, in both instances it will work with less data on the card and will not work if there's more data on the card. I'm not sure at which point it stops working but with a 32gb card it always works but with a 64gb at some point when there's more data it stops working.0
Please sign in to leave a comment.