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6 comments

Date Votes
  • Amit Vohra

    Thank you for contacting Rexing.

    Kindly put your dash cam back to default settings and use this GPS player to see if that helps.

    https://www.rexingusa.com/support/mobile-downloads/gps-player-type-b/.

    If its still not helping please email us @ care@rexingusa.com

    -2
  • Chris Neilson

    I have the same problem with my V5. I’ve tried resetting the camera and then ultimately replacing it. The replacement has the same problem. I noticed the GPS coordinates are correct at the start up location but do not refresh. This could explain why I don’t see a speed but now need to resolve the GPS not refreshing. I haven’t reviewed this unit yet and have two installed in two different vehicles. I would like Rexing to respond with a solution. I believe the unit should work as advertised .

    3
  • Johan

    Chris Neilson ... I'm having the same issue that you are. Were you able to get a solution to the issue?

    1
  • Stan Roper

    Do we have an actual fix for this? My family is pretty disappointed with the non-response here and has already had several occasions where knowing the MPH/KMH would have been really helpful.

    Rexing, what's the plan?? Other than resetting, as Chris indicated that does little to help. Even replacing the camera didn't fix this...

    2
  • Samuelfergusoniii

    I'm having that same problem with the V1P 4k , it only reads 0 while I'm driving, could the GPS logger be defective? I've reset it several times and  updated the firmware . What else can i do ?

    1
  • Leefield A

    Hi, the GPS logger could be the problem and we would like our support team to take a look at the issue you are having.

    Please contact support at care@rexingusa.com

    0

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