lost file lost files file type not recognized

Jeff Henderson

February 05, 2022 01:59

Some of the files recorded on my old V1 are available, some are not. Customer service was not capable to retrieve usable files from a previous event.
This time the video that is not currently not available can prove i am not at fault. Stand by. 

0

• 

  Amit Vohra

  February 09, 2022 11:04

  We apologize for the inconvenience caused, It would be highly appreciated if you can let us know your ticket number so we can check and try to recover it for you. 

  Please make sure you are using recommended SD card only-

  We recommend Kingston Canvas Go!, Kingston Canvas React, and SanDisk High Endurance. - 
  Choosing a memory card: http://www.rexingusa.com/en/choosing-a-memory-card/

   

  Regards

  Team Rexing

  0

Please sign in to leave a comment.