
Rexing Care
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Rexing CPW-1 FAQ
Question 1. How to use CPW-1? Answer: Please refer to the product manual. Question 2. What should I do if CPW-1 doesn't work properly after connecting it to the vehicle? Answer: Please check if ...
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Why does my unit keep rebooting?
1. Your dash cam battery may be depleted. Try using a different power source. 2. Customers who are not using a smart hardwire kit but have the parking monitor turned on may experience a continuous ...
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How to connect Wifi?
Please reference to: https://www.rexingusa.com/wifi-connect/ If you have issue please check: https://www.rexingusa.com/rexing-connect-app-troubleshooting-guide/
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Steps to troubleshoot your dash cam
Restore your unit to factory settings and format the memory card. Instructions regarding your camera’s reset and format functions can be found in your product’s user manual, which is shipped with ...
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When I want to save a loop to download later is it fairly simple to do so while driving? The one I have now is too complicated!
While the dash cam is recording video, press the <OK> button to lock/protect thevideo clip into a separate folder in the memory card. A key shaped icon will bedisplayed on the top right side of LCD...
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Will the Cam get fried from the heat from sitting out in parking lots in summer months? is there a type of warranty for this?
Our dash cam passed the high tempurture test, but we can not guarantee it. Our dash cam come with 18 month warranty. Malfunctions must not be caused by physical or liquid damage. So if any problem,...
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Can you set the camer up to record more than a 3 minute loop? can it just record until the chip is full then start over?
Hi, 3 minutes is video clip length, after 3 minutes dash cam will start another 3 minutes clip, until memory card full, when card full, the new 3 minutes clip will overwrite oldest video clip
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How many minutes of video will a 32 GB card record in this unit?
For 3 minutes 1080p video, it will take about 300MB space, 32GB card can take about 320 minutes video which equals to 5.3 hours.
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I’m encountering an error message when I use a new memory card with my dash cam. What do I do?
Please use the dash cam to format the memory card. Press the MENU button twice, and use the UP/DOWN button to scroll down to Format. Use the video below as a reference.
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Why can’t I play back one of my last recordings?
Most likely there was an error writing the header information to the file, which can be caused by a sudden battery failure. If you have an important file that appears to be corrupted and can’t be p...