Rexing Care
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I’m encountering an error message when I use a new memory card with my dash cam. What do I do?
Please use the dash cam to format the memory card. Press the MENU button twice, and use the UP/DOWN button to scroll down to Format. Use the video below as a reference.
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On my unit, the screen is black but the OK button is blue and I can’t seem to get it to power on. What do I do?
There may be an issue with your firmware. Please visit our firmware section to learn how to update your firmware.
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Steps to troubleshoot your dash cam
Restore your unit to factory settings and format the memory card. Instructions regarding your camera’s reset and format functions can be found in your product’s user manual, which is shipped with ...
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Why does my unit keep rebooting?
1. Your dash cam battery may be depleted. Try using a different power source. 2. Customers who are not using a smart hardwire kit but have the parking monitor turned on may experience a continuous ...