Leefield A

Hi,Please reach out to support via  Phone: at (877) 740-8004 or email care@rexingusa.com.We look forward to hearing from you.

Hi,We are sorry to hear that your camera is causing some radio interruption. You can rear-wire the rear camera on the other side of the vehicle. This step is known to fix these types of issues but ...

Hi  Ron,The V5 formats the sd card as Fat32 so you just need to make sure your computer supports this file format.If you are having issues, please contact support at care@rexingusa.com 

Hi, the GPS logger could be the problem and we would like our support team to take a look at the issue you are having.Please contact support at care@rexingusa.com

The best way to get your issue with freezing on the V5 resolved is to update the firmware.Please visit https://www.rexingusa.com/support/firmware-tool/ and select your dash cam from the drop-down t...

Please contact us at care@rexingusa.com we can help!

We, unfortunately, can't provide fuse information on vehicles. You can either contact your manufacturer or simply test the fuse using a multimeter to determine which fuses are always hot and the ig...

We apologize for the inconvenience this has caused you. Freezing is normally due to defective firmware so we would recommend updating the firmware on your camera. If you have any questions about up...

We apologize for the inconvenience this may have caused. Please reach out to support to get this issue resolved in a timely manner  Phone: (877) 740-8004  Hours: Monday – Friday 9:30 am-5:00 pm EST

We understand how frustrating it gets when your camera isn't functioning. Your issues with the camera are firmware related and as such, you have to update the firmware to see if that makes a differ...